Privacy Policy

PawnUp.com ("PawnUp.com", "us" or "we") respects the privacy of PawnUp.com's customers as well as visitors to the website ("Visitors"). By visiting PawnUp.com's website, found at www.pawnup.com (the "Website"), or using any of PawnUp.com's services (the "Services", including but not limited to, selling personal property to PawnUp.com, you acknowledge that you accept the practices and policies outlined in this privacy policy ("Privacy Policy").

What This Privacy Policy Covers

This Privacy Policy describes PawnUp.com's policies and practices regarding the collection, use and disclosure of information about you through visiting our Website or using our Services. This Privacy Policy does not apply to the use of your Personal Information that is collected by third parties that PawnUp.com does not own or control or that does not support PawnUp.com in providing our Services. This Privacy Policy applies to Visitors of PawnUp.com's Website and to customers who use PawnUp.com's Services.

"Personal Information" is information that is personally identifiable such as names, addresses, e-mail addresses, telephone numbers, physical descriptions, bank account information and other non-public information collected by PawnUp.com in the course of providing the Services or automatically collected by visiting PawnUp.com's Website.

"Anonymous Information" means information that is not associated with or linked to your Personal Information. Anonymous Information does not permit the identification of individual persons.

We collect, use and disclose Personal Information and Anonymous Information as described in this Privacy Policy.



Personal Information We Collect

We collect Personal Information that you submit to us voluntarily through our Website, through the use of our Services, and through online and offline communications between you and PawnUp.com.

When you create a member account, or enter into an Agreement with us, you provide Personal Information including your name, e-mail address, phone number, home address, driver's license number, sex, height, weight, hair color, eye colour and date of birth. You also provide a detailed description of the personal property that you wish to sell, how long you have owned such personal peroperty and, if the property was found by you or another person, details of the finding. To facilitate payment to you we also collect your bank account number and routing information that you provide to us.

We may collect and develop additional information about you and your property during the course of our communications (by telephone, e-mail or postal mail) and during our evaluation of your property, and may associate such information with the Personal Information you provide.

When you contact us by sending us an e-mail, we will collect your e-mail address and any information contained in the message you send us.



Personal Information Collected Via Technology

As you visit our Website and/or use our Services, certain information may also be collected passively, including your internet protocol (IP) address and the browser that you use to visit our Website. PawnUp.com also stores a small text file called a "Cookie" on your computer to store your login information (if any) and your personal preferences for our Services. PawnUp.com may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). This information may be associated by us with Personal Information that we have collected from you.



Personal Information From Other Sources

We may receive Personal Information about you from other sources such as telephone or fax, or from third parties that provide Services for us in connection with our Services. PawnUp.com will associate that information with your Personal Information.



Use of Information We Collect

We use your Personal Information to provide our Services to you, to respond to requests that you make, to improve our Services and to offer you additional information and opportunities. We will use the e-mail and home address you provide to communicate with you and provide you necessary documentation relating to any Agreements you enter into with us. We may also communicate with you by telephone using the telephone number you provide us.

We may also use your Personal Information to provide you with promotional e-mails, and may contact you by telephone from time to time either directly or in partnership with other vendors or service providers. You may opt out of receiving these messages as described below.

We may create Anonymous Information records from Personal Information by excluding information (such as your name) that makes the information personally identifiable to you. We may use this Anonymous Information to analyze usage patterns so that we may enhance our Services. We reserve the right to use and disclose Anonymous Information to third parties at our discretion.



Disclosure of Personal Information

We may provide your Personal Information to third-party service providers that provide services to us or for us in connection with our Services. However, these service providers do not have any independent right to disclose this Personal Information except to help us provide our Services or as required in order in order to comply with applicable law.

Although we currently do not have a parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively, "Affiliates"), we may in the future. We may share some or all of your Personal Information with our Affiliates, in which case we will require these Affiliates to honor this Privacy Policy.

In the event that PawnUp.com goes through a business transaction such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred. You acknowledge that such transfers may occur, and that any acquirer of PawnUp.com or its assets may continue to use your Personal Information as set forth in this Privacy Policy. You hereby consent to PawnUp.com sharing your Personal Information under the above circumstances.

We may (and you authorize us to) disclose information we have collected from you and about you (including your Personal Information) if we believe in good faith that such disclosure is necessary to (a) comply with relevant federal, state and municipal laws, regulations or by-laws, to respond to subpoenas or warrants served on us or to respond to requests made upon us by a police force or other authority; (b) to enforce any agreement we may have entered into with you and to enforce the Privacy Policy; or (c) to protect and defend our rights or property or the rights or property of third-party individuals or other users of our Services.



Choices Regarding Personal Information

When you receive promotional e-mails from us, you may indicate a preference to stop receiving such communications from us and you will have the opportunity to "opt-out" by following the instructions in the applicable e-mail. If we contact you by telephone for promotional purposes, you may notify us at that time if you do not wish to receive further promotional telephone communications.

You may change certain details of your Personal Information by contacting PawnUp.com.

You may request that PawnUp.com delete or destroy your Personal Information. We will delete or destroy any Personal Information that we have collected about you, provided there is no ongoing Agreement, and solely to the extent permitted by law. Please note that we are required by law to maintain the Personal Information you provide to us in the course of executing an Agreement for a period of at least three years following the completion or termination of that Agreement. When we delete electronic information that we have collected from or about you, it will be deleted from our active PawnUp.com databases but may remain in our archives.



Links to Other Websites

Our provision of links to other websites or locations is for your convenience and does not signify our endorsement of such other websites or locations or their contents. We have no control over, do not review and cannot be responsible for the privacy policies of or content displayed on such other websites. Please be aware that the terms of our Privacy Policy do not apply to these outside websites.



Security

PawnUp.com has put in place commercially reasonable and appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect from you. For example, we will use Secure Socket Layer (SSL) technology (or comparable technology), including 128-bit encryption, to provide security for sensitive transmissions of Personal Information through our Website. Our servers are located in a secure facility, protected by 24/7 security guards, and, among other procedural safeguards, we restrict access to Personal Information about you to those employees who need to know such information to provide our Services to you. Although PawnUp.com will implement and follow these measures to protect against unauthorized access (whether electronic or physical) to your Personal Information, no company, including PawnUp.com, can fully eliminate security risks associated with Personal Information and we cannot guarantee that unauthorized access to your information will never occur.



Contact Us

Should you have any questions or concerns regarding this Privacy Policy, please contact us: call toll-free at 1-888-435-7870 or email us at support@pawnup.com.

If you have a concern about our Privacy Policy and are not satisfied with our response, you may contact the Office of the Privacy Commissioner at 1-800-282-1376.

Our mailing address and the location of our offices:

3989 E. Araphoe Road, Suite 120
Centennial, Colorado 80122



Privacy Policy Updates

This Privacy Policy is subject to change.

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